Returns & Exchanges
At The Terrace Store, we want you to be fully satisfied with your matchday gear, which is why we offer a 30-day window for returns and exchanges on all eligible sports apparel and accessories. Please ensure items are unworn, in original packaging, and still have all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
- 3.Ship Your Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location or local post office.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.